International Orders & Customer Service

Worldwide Customer Service 

For assistance, please call our toll-free 800 number or use the chat feature located at the bottom right corner of our website. Our dedicated customer service team is available 24/7 to support you, ensuring that all our global customers receive the help they need. Please don’t hesitate to reach out with any questions or concerns—we're here to help!

 

Worldwide Shipping

Our products are available worldwide such as the United States, Canada, Europe and several other countries. We manufacture all of our lighting products in both candelabra sockets 120V - E12 US standards and 230V - E14 European standards. In most cases our candles sleeves will work with 230V E-14 fixtures, but please ask before purchasing. 

We are happy to ship our products internationally. We ship out packages almost every day to our international customers. International shipments typically take between 3 to 7 days.  Due to the various shipping options, after placing your order, we may contact you to verify the easiest and most cost-effective way to ship your purchase.

 

Electric Candle Company

4001 Earhart Boulevard

New Orleans, Louisiana 70125 USA

Phone: 1-866-753-6966

Email: info@electric-candle.com